COVID-19: Novel Coronavirus Information

Updated: Fri 2022-03-18 1445 hrs

The Pottawattamie County Sheriff's Office has taken steps to address the spread of COVID-19 and protect both its employees and our citizens. The following changes have been made in response to the Novel Coronavirus:

Sheriff's Office

  • The Sheriff's Office lobby will remain open at this time.
  • Sheriff's Office lobby hours remain Monday through Friday, 8:00am - 4:00pm.
  • Business will be conducted with a glass separation. Documents can be passed through a porthole.
  • Deputies answering calls for service are asked to conduct business outside and maintain a distance of six feet.
  • Calls for service that can be handled via telephone call are encouraged to be resolved that way.

911 Communications Center

  • We have suspended allowing visitors in the center. Only CommCenter employees will be allowed.
  • We have canceled all travel for conferences or training.
  • We have limited CommCenter entrances and exits to the main door only.
  • Employees must cleanse their hands with sanitizer immediately once inside the door.
  • We will keep all CommCenter personnel as far apart as possible, at a minimum distance of six feet.
  • We are cleaning surfaces, door handles, light switches and console equipment between every shift.
  • The overnight shift (C Shift) is doing deep cleaning nightly, when time permits.
  • We have plans in place with Douglas County and Sarpy County to back each other up if staffing levels become an issue.
  • We are going to test and evaluate options to allow an employee to work from home.


  • Lobby / Public Access
    • Public lobby visitation by friends and family for inmates has been suspended.
    • The video visitation and inmate telephone vendor has reduced rates for home visits and phone calls to help families stay in touch.
    • Inmate programs and volunteer visits have been suspended.
    • The inmate commissary deposit kiosk has been moved into the vestibule to further limit lobby access.
    • Bonds will still be allowed. Bondsmen and the public have been asked to self-screen.
    • Members of the public asking to have fingerprints made have been asked to check back in April.
    • Other business will still be allowed as necessary.
  • Booking, Intake, and Internal Jail Activities
    • Jail staff have begun doing COVID-19 symptom / exposure screening prior to accepting arrests.
    • Medical staff will follow-up with more in-depth screening as soon as possible and will work with Pottawattamie County Public Health as needed.

Civil Process

  • Sheriff Sales: All Sheriff Sales have been postponed until further notice.
  • Evictions: All evictions have been postponed until further notice. If there are any writs currently issued they will still be valid, however, they will remain on hold until Court resumes.

Weapons Permits

  • Applications must be filed with the Sheriff of the county in which you reside.
  • Fill out the Weapons Permit form that you are applying for in its entirety, sign, and date it.
  • Make sure you provide your phone number in case we need to get ahold of you.
  • You must enclose a check or money order payable to PCSO for the appropriate amount.
  • You must enclose a copy of the front of your Driver's License with your current Pottawattamie County address.
  • When applying for a New Permit to Carry, you will need to also include your Training Certificate or DD-214.
  • You will need to apply 30 days before or within 30 days after your permit expiration date to be eligible for a renewal permit.
  • Once complete bring your application and supporting documents to the Sheriff's Office, seal them in one of the provided envelopes, and place in the drop box.
  • Permits will be mailed to the address provided on the application.
  • Permits will be sent from Des Moines in a plain envelope. Please allow 3-4 weeks for delivery.
  • If there is an issue with your permit your application will be sent back to you by mail.
  • Before you submit your application please double-check you have completed all the above listed requirements including:
    • Completed application form
    • Copy of your driver's license
    • Training certificate or DD-214 (if applicable)
    • Check or money order made out to PCSO for the exact amount
    • Application and supporting documents sealed in one of the provided envelopes
    • Sealed envelope with your materials is placed in the drop box at the Sheriff's Office
  • Fees:
    • New Permits to Carry are $50.00
    • Renewal Permits are $25.00
    • Permits to Acquire are $30.00
    • Duplicate Permits are $25.00
  • Application Forms:

Links for More COVID-19 Information


You are using an outdated browser. Sorry, this web site doesn't support Internet Explorer 6. To get the best possible experience using our website we recommend that you upgrade to a newer version or other web browser. A list of the most popular web browsers can be found below. It is completely free for download: